1. Data Controller
ORYONIQX AI Solutions ("ORYONIQX", "we", "us", "our") is the data controller responsible for your personal data.
Contact: syntara-ai-solutions@polsia.app
Address: Amsterdam, Netherlands
2. Data We Collect
We collect the following categories of personal data:
- Contact information — name, email address, phone number, company name
- Business information — industry, company size, business challenges
- Usage data — pages visited, time spent, browser type, IP address (anonymised after 30 days)
- Communications — messages sent via contact forms, emails, and chat
- Cookie data — see our Cookie Policy
3. Purpose and Legal Basis
We process your personal data for the following purposes:
Responding to enquiries and providing our services
Legal basis: Contract performance (Art. 6(1)(b) GDPR) and Legitimate interests (Art. 6(1)(f) GDPR)
Marketing communications (with your consent)
Legal basis: Consent (Art. 6(1)(a) GDPR)
Improving our website and services
Legal basis: Legitimate interests (Art. 6(1)(f) GDPR)
Compliance with legal obligations
Legal basis: Legal obligation (Art. 6(1)(c) GDPR)
4. Data Retention
We retain personal data for the following periods:
- Contact form submissions: 3 years from submission
- Customer data: Duration of the contract plus 7 years (statutory requirement)
- Marketing preferences: Until you withdraw consent
- Website usage data: 12 months (then anonymised)
5. Data Sharing
We do not sell your personal data. We may share data with:
- Our hosting infrastructure providers (EU-based, under DPA)
- Our email service provider (EU-based, under DPA)
- Professional advisers (legal, financial) under confidentiality obligations
- Regulatory authorities when legally required
All data remains within the European Economic Area (EEA). No transfers to third countries.
6. Your Rights
Under GDPR, you have the following rights:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data (right to be forgotten)
- Restriction — limit how we process your data
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent
To exercise your rights, contact us at syntara-ai-solutions@polsia.app. We will respond within 30 days.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): ap.nl.
7. Security
We protect your data using:
- Encryption at rest (AES-256)
- Encryption in transit (TLS 1.3)
- Role-based access controls
- Regular security testing
- Staff confidentiality obligations
8. Cookies
We use cookies and similar technologies. See our Cookie Policy for details.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a prominent notice on our website. The date at the top of this page shows when it was last updated.
10. Contact
For any privacy-related questions, contact us at: syntara-ai-solutions@polsia.app