Question 1

What is an AI Employee?

Accepted Answer

An AI Employee is a software-based digital worker that handles repetitive, rule-based tasks autonomously — without getting tired, making consistency errors, or needing time off. Unlike a basic chatbot, an AI Employee can act across multiple systems, handle multi-step tasks end-to-end, and improve over time.

Question 2

How quickly can I deploy an AI Employee?

Accepted Answer

Most ORYONIQX customers are live within 5–7 working days. The process: Day 1–2 discovery and process mapping; Day 3–4 configuration and integration; Day 5–7 testing and go-live. Our team handles all technical work — you just approve and review.

Question 3

What does ORYONIQX cost?

Accepted Answer

Our plans start at €499/month for the Starter plan (1 AI Employee), €799/month for Growth (up to 3 AI Employees), and €1,299/month for Business (extensive integrations and capacity). Enterprise is custom-quoted. Annual plans save 17%. Every plan includes a 14-day free trial.

Question 4

Is ORYONIQX GDPR-compliant?

Accepted Answer

Yes — GDPR compliance is built in from the ground up. All data is processed on EU-based infrastructure in the Netherlands. We never transfer personal data outside the EEA, include a Data Processing Agreement (DPA) in every contract, and implement encryption at rest (AES-256) and in transit (TLS 1.3).

Question 5

What systems does ORYONIQX integrate with?

Accepted Answer

ORYONIQX integrates with all major business tools: CRMs (HubSpot, Salesforce, Pipedrive, Zoho), helpdesks (Zendesk, Freshdesk, HelpScout), communication tools (Slack, Teams, Gmail, Outlook), e-commerce platforms (WooCommerce, Shopify), and custom systems via API or webhook.

Question 6

Do I need a technical team to use ORYONIQX?

Accepted Answer

No. ORYONIQX handles all technical implementation. You describe your processes in plain language; our team configures the AI Employee, sets up integrations, and tests everything before go-live. Ongoing management is handled by our Managed AI Services team.

Question 7

What happens when the AI cannot handle a query?

Accepted Answer

Our AI Employees use intelligent escalation — when a query is too complex, involves a complaint, or needs human judgment, it is automatically routed to the right person in your team via email, Slack, or your ticketing system. The AI includes full context so the human can respond immediately.

Question 8

Can AI Employees handle multiple languages?

Accepted Answer

Yes. ORYONIQX AI Employees support English, Dutch, French, German, Spanish, Italian, and Portuguese out of the box, with automatic language detection. Additional languages are available on Enterprise plans.

Question 9

What is the EU AI Act and does it affect my business?

Accepted Answer

The EU AI Act classifies AI systems by risk level. Most SME AI applications (customer support chatbots, workflow automation) fall into the Limited Risk or Minimal Risk categories, which primarily require transparency disclosures. High-risk applications (hiring, credit decisions) have stricter requirements. ORYONIQX advises on your AI Act classification as part of every implementation.

Question 10

Is there a free trial?

Accepted Answer

Yes. Every ORYONIQX plan includes a 14-day free trial. During the trial, you get full access to your chosen plan, including implementation support. No credit card required to start.

Question 11

What industries does ORYONIQX serve?

Accepted Answer

ORYONIQX has deployed AI solutions across Logistics, Healthcare, Hospitality, Accounting, Legal, Real Estate, Manufacturing, and Retail. Our AI Employees are configured specifically for each sector's processes and terminology.

Question 12

Can I build a custom AI solution with ORYONIQX?

Accepted Answer

Yes. Our Custom AI Development service builds bespoke AI models and integrations to your exact specifications — from industry-specific NLP to embedded AI in your own product. Custom projects are scoped and priced individually.

Question 13

Where is my data stored?

Accepted Answer

All ORYONIQX data is stored in our EU-based data centres in the Netherlands. We never use US-cloud infrastructure for personal data, and all data stays within the European Economic Area (EEA).

Question 14

What support do I get?

Accepted Answer

Support varies by plan: Starter gets email support (1-day response); Growth gets priority email support (4-hour response) and a monthly performance review; Business gets SLA-backed support with a dedicated onboarding manager; Enterprise gets 24/7 priority support, a dedicated Customer Success Manager, and quarterly business reviews.

Question 15

How do I get started?

Accepted Answer

The easiest way to start is to book a free 30-minute consultation with a ORYONIQX AI expert. We will assess your business, identify the best automation opportunities, and give you a clear implementation plan and ROI estimate — with no commitment required.

Frequently Asked Questions